All You Need To Know on Parking at the Swazi Plaza

Since the 1980s, the Swazi Plaza has been a constant feature in the Mbabane City Centre, starting as just one building and gradually developing over the years.  Today, the Plaza has transformed into Eswatini’s leading shopping destination, extending to 11 buildings with over 200 local and international businesses. One key aspect of the Plaza’s facilities is the provision of parking for shoppers coming from around the Kingdom and beyond.

Working closely with the official parking partner Interpark, the Plaza’s facilities are safe, affordable, convenient and spacious. From as little as E3 (Free on Sundays and Public Holidays), shoppers have access to 4 floors of 24-hour parking bays (including designated spots for people with disabilities), covering over 20 000 sqm.  To top it off, each floor is under constant surveillance from CCTV cameras, private security personnel, and the Royal Eswatini Police Service members stationed at the Police Post on the ground floor.

Looking at how parking is a shared service used by hundreds of motorists a day, we must work together to increase efficiency and minimise frustrations.

As a mini-refresher course, we’ve compiled a list of some basic pointers that we can all keep in mind while parking at the Plaza. The list is divided into two categories:

The Green Zone – the actions, rules and behaviour that we encourage to ensure that you and others have a pleasant parking experience.

  1. Always park in reverse and ensure that your vehicle is within the parking lines.
  2. Ensure that doors and windows are tightly locked, and remove valuables from sight.
  3. Time your parking to track how much you’ll spend and keep coins handy at the pay station (wrinkled notes may be rejected).
  4. Keep your parking ticket safe and within reach.
  5. Quickly report suspicious behaviour and rule violations to security personnel.

The Red Zonethe actions, rules and behaviour that we discourage to ensure that you and others have a pleasant parking experience.

  1. Parking/waiting in unauthorised spots (e.g., reserved parking) and zones (e.g., pay station) can lead to clamping with a E100 release fee.
  2. Leaving children or pets alone in the car.
  3. Loitering in or out of the car.

To the majority of our shoppers that consistently abide by parking rules and regulations, siyabonga!  To the rest, asibambisane and work together, there’s more than enough space for you in the Green Zone!

Get the most out of your Festive & Christmas Shopping – 7 winning tips

For most of us, the prospect of shopping during the Festive Season, especially around Christmas, comes with mixed feelings of excitement but also anxiety. Leveraging experience and customer insights, we’ve compiled a list of 7 winning strategies to help you get the most out of your shopping experience by maximising the excitement and minimising anxieties.

When one thinks about shopping during the Christmas period, a lot comes to mind.  Some of it may be positive, but most often than not, there are concerns around finding time, enduring long queues, scouting for the best deals and the inevitable prospect that the desired products may be out of stock.

The good news is that there are methods that you can use to overcome these hurdles and make your trip to town a worthwhile experience.  Building on our previous article on improving your Shopping Experience, here’s our list of 7 winning tips:

Get Organised

Tip #1 – Make a list and budget accordingly.

The value of drawing up a comprehensive list of your needs and wants is the foundation for any effective shopper.  Thankfully, your smartphone can replace pen and paper, helping you make interactive lists that are always a few clicks away.  Suppose your smartphone doesn’t have a dedicated application for notes (or you don’t like the default option), check out your app store for a range of free and paid options.

The other key component of your shopping list is budget considerations.  With January around the corner, along with non-negotiable expenses like school fees, Christmas shopping should be well planned.

Tip #2 – Stay connected to your favourite stores.

Once again, your smartphone can act as your assistant in the quest to conquer Christmas shopping! Use it to stay in touch with your favourite retailers through online platforms (social media & website) and have direct access to a whole host of information, from operating hours to the hottest specials and everything else in between.

Tip #3 – Beat the rush – timing is everything.

When it comes to timing your Christmas shopping, the earlier, the better. An early-bird approach is likely to decrease the chances of long queues and unavailability of products. You will also have the time to look for the best deals on gifts and revise your list if necessary.

If possible, make arrangements to shop in the morning. Shoppers have consistently acknowledged this benefit, mainly that your mind and body generally function at optimal levels in the morning.

 

 Visiting a Shopping Centre/Mall

Tip #4 – Safety first.

Your safety, along with your family, personal belongings and cash should be a top priority whenever you are out shopping. Extra caution should be exercised during the Festive Season – looking out for pickpockets and scammers who are known to target unsuspecting shoppers. Practical examples of essential safety measures are:

  • Avoid parking in secluded areas and be aware of your surroundings as you enter or depart your vehicle.  Car jamming has been on the rise and can be prevented by double-checking that doors are locked before walking off.
  • Identify the location of the mall’s security office or police post and save phone numbers in your contact list.  If you are shopping with children, ensure that they know the mall’s security personnel’s uniform and have your phone number in case of an emergency.
  • Protect your handbag or wallet by keeping it as close as possible and ensure that bags and pockets are securely zipped/buttoned up.  Use your phone sparingly to avoid distractions that can cause you to let your guard down.
  • Where possible, minimise carrying large amounts of cash and use a debit/credit card or mobile money services.  Stay alert during withdrawals at the ATM and don’t forget to hide your PIN code with your free hand when punching it in.

Tip #5 – In-store catalogues & specials.

Connecting virtually with stores is only half the job. When you are at your favourite store, make sure you keep your eyes open for in-store promotions and sales to get more value for your money. Take advantage of price catalogues that some retailers place at the entrance and make sure to take a copy home. It will be helpful when you draw up your next shopping list!

Tip #6 – Take the lead in protecting yourself and others from COVID-19.

Although shopping can often be a fast-paced and frantic activity, it’s essential to continue upholding COVID-19 regulations when you are out in public. Keep your face mask on (covering your mouth and nose – unless you are eating or drinking), use hand sanitiser when entering stores (and carry some for personal use as you move around), maintain 1 to 2 metres of social distancing and if you develop flu-like symptoms, avoid public places and visit your nearest health facility. 

Online Shopping

Tip #7 – Stay one step ahead when shopping online.

We now live in a world where you can buy products and have them delivered to your doorstep – thanks to online shopping or e-commerce.  Unfortunately, an increasing number of people and companies are looking to deceive and steal your hard-earned cash.    Here’s how you can avoid the pitfalls:

  • Get in touch with your bank for the latest guidance on online shopping safety measures, along with the features and limitations of your debit/credit card.  Make it a point to regularly check your transaction history and bank statements to ensure that no unauthorised payments were made. 
  • Check that you are shopping from a trusted online site or boutique.  Carefully read the customer reviews and payment/delivery terms and conditions.  If you have a friend or relative that has successfully bought from the store, ask for their help on the first transaction.
  • Always have security top of mind.  Install reputable anti-virus/malware software on your phone or computer, scrutinise links received on social media or email, avoid shopping while connected to public Wi-Fi/hotspot and create strong passwords for your accounts.
  •  Knowledge is power – share lessons, insights and safety measures with those around you, including children who are connected online.  Finally, remember the golden rule before providing your personal or banking information online:  if it seems too good to be true, it probably is.

We hope these 7 tips will transform the way you shop and most importantly, keep you safe on and offline.  Follow us on Facebook, Instagram and subscribe to our newsletter for more similar content and specials from over 200 stores at our Shopping Centre.

We wish you and yours a Merry Christmas and Happy New Year – from all of us at the Swazi Plaza. 🎄❤

Top 3 tips and habits to improve your Shopping Centre Experience

A trip into town to do shopping doesn’t always have to be daunting and exhausting.  If you try out the tips below, you will experience things from a different perspective and become a better shopper!

Chances are that you visit a Shopping Centre at least once a month – for some even more frequently.  If we are being honest, most of us don’t look forward to these visits.  We think about the time it takes out of our schedule, the long queues or finding that our favourite product is out of stock.  Understandably, this makes the whole experience stressful before you even get started. 

What if we told you that there are 3 ways that you could improve your experience when you are out shopping?  The good news is that a little preparation before your next visit into town will drastically change your mindset and mood – making it a worthwhile activity that you can look forward to.

Let’s go through each of the 3 tips and habits…

Tip #1 – Make a list

The value of drawing up a comprehensive list of your needs and wants is the foundation for any effective shopper.  When done ahead of time, it gives you the chance to put some thought into it, align it to your budget and get the input of those you live with.  Thankfully, due to technological advancements, your smartphone can replace the pen and paper method for making lists.  If your smartphone doesn’t have a dedicated application for notes (or you don’t like the default option), there’s plenty of choices in your app gallery.

Finally, Phatsa Sakho Nawe and make sure to pack your reusable shopping bags before leaving home. A small individual action on your part has a big impact on protecting the environment through reducing single-use plastic bags in the Kingdom.

Tip #2 – It’s all about Timing

The time of day when you embark on your shopping duties has a direct effect on the quality of your overall experience.  Shoppers have consistently acknowledged the benefit of starting in the morning and there are good reasons for this.  Firstly, in the morning, your mind and body generally function at optimal levels, making it the ideal time to visit the stores and have the energy to get things done.  

The additional benefit of an early timeslot is the minimal foot traffic that you are likely to encounter, which means less crowded spaces and shorter in-store queues.  All these factors also contribute to improving your state of mind, knowing that you will be able to complete your shopping needs and still have the rest of the day to make other plans with family and friends.

Tip #3 – Stay connected with your favourite stores

Once again, your smartphone can act as your personal assistant in the journey to being a better shopper!  Use it to stay in touch with your favourite retailers through social media and have direct access to a whole host of information, from operating hours to the hottest specials and everything else in between.

Connecting virtually is only half the job.  When you are at your favourite store, make sure you keep your eyes open for in-store promotions and sales to get more value for your money.  Take advantage of price catalogues that some retailers place at the entrance and make sure to take a copy home.  It will be helpful when you draw up your next shopping list!

Bonus Tip: Continue to take the lead in protecting yourself and others from COVID-19

Shopping can often be a fast-paced and frantic activity, often in crowded spaces. Although the Kingdom has eased COVID-19 restrictions to Adjusted Risk Level 0, it’s essential to uphold measures (such as testing or wearing a mask) when experiencing flu-like symptoms and vaccination remains encouraged.

There you have it, the top 3 (and bonus) tips and habits to transform you into a more effective and responsible shopper! In the spirit of staying in touch and putting your smartphone to use, follow us on FacebookInstagram and leave us a comment below. We’d love to hear and learn from the shopping tips that have worked for you.